Job Position Description:

This is a working Supervisor Position. Supervisor responsibilities include working alongside with the crew, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Responsibilities

Training cleaners on ServiceMaster’s standards, products, processes and procedures

Clean assigned buildings by sweeping, mopping, scrubbing, or vacuuming them. Gather and empty trash. Service, clean, and supply restrooms. Clean and polish furniture

Oversees staff performance and ensures all assignments are completed in accordance to set task schedule

Train cleaners on task schedules specific to individual accounts

Perform inspections and give constructive performance feedback to staff members

Make necessary adjustment in case of call off or no shows

Respond to customer complaints and request in a timely and caring manner

Ensure compliance with safety and OSHA regulations

Use proper PPE where required

5 years’ experience as a custodian, janitor, housekeeper

3 years' supervisor experience

Will provide on the job training to those with strong work ethic and willingness to learn.

Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.

The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.

Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time

Has respect and understanding for co-workers and customers

Must be able to communicate in English. Bilingual is a plus

Physical Demands and Qualifications:

Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.

Ability to read cleaning instructions

Ability to differentiate between cleaning products and uses