Company and Culture

For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results

We Are Committed to our customers and are guided in all we do by their needs.

We Are Complete and seek to provide exceptional service and engage in proactive behavior.

We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.

We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction

Paid Training • Competitive Pay • Flexible Schedules • Career Path Opportunities • Positive Atmosphere •

Attitudes and Temperaments Required:

Demonstrates a pleasant and friendly attitude toward co-workers and customers.

Excel in performing job functions consistently and take pride in a job well done.

Flexibility in working scheduled hours, as well as evenings and weekends when necessary.

Excel in learning new company-approved methods and processes.

Adapt to harsh environments, if required; for example: being outside for periods of time traveling between buildings.

Willingness to comply with all company rules and regulations.

Works well with others; displays a positive attitude at work.

Disclaimer:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Job Position Description:

Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Responsibilities

Training cleaners on ServiceMaster’s standards, products, processes and procedures

Oversees staff performance and ensures all assignments are completed in accordance to set task schedule

Train cleaners on task schedules specific to individual accounts

Perform inspections and give constructive performance feedback to staff members

Assign shifts and make necessary adjustment in case of call off or no shows

Respond to customer complaints and request in a timely and caring manner

Ensure compliance with safety and OSHA regulations

Use proper PPE where required

Opens and locks facilities, enable and disable security system as required.

1-2 years’ experience as a custodian, janitor, housekeeper a plus but not required

Will provide on the job training to those with strong work ethic and willingness to learn.

Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.

The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.

Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time

Has respect and understanding for co-workers and customers

Must be able to communicate in English. Bilingual is a plus

Established work performance requirements:

All tasks are completed to specification in the scheduled amount of time.

Properly clocks in and out of the T&A System.

Wearing required uniform and proper identification.

Closets and carts are neat and orderly.

Communication log is checked and responded to daily by appropriate personnel.

Building is left secure per account specifications.

Service partner learns and performs all duties per new hire training.

Following personal safety precautions as outlined in company policy.

Identifies problems well; displays initiative; makes appropriate decisions.

Skills, EFFORT, Education and Physical Requirements:

Must be able to read and comprehend client, company and safety communications.

Ability to read cleaning instructions & differentiate between cleaning products and uses.

All work performed will be done standing or walking for periods of up to 4 hours.

Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward.

Lifting of boxes, trash bags, equipment, etc., is required with maximum weight of 75 pounds.

Ability to push and pull carts, trash barrels, vacuum cleaners and mop with a 32 oz. wet mop.

Use of step ladder may be required.

Valid drivers license required

Benefits We Offer:

Quarterly Bonus

Employee Incentive Program

Paid Vacation

Holiday Pay

Advancement Opportunities

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.

We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.