Position Overview

Project Superintendent lead our construction activities in the field, making decisions that impact the success of the assignment. They perform a variety of tasks, monitors and inspects tasks for commercial and residential construction jobs to ensure completion the repairs process. Prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps in person to customers. Supervise sub contractors or in house carpenters assigned to the job. You will need not only your excellent technical skills, you must have the necessary Customer Service skills that are necessary to work through difficult situations.

Job Responsibilities

Completes assigned jobs according to company processes, maintains quality control within the budget of each job

May perform daily monitoring on active residential and/or commercial jobs and communicates with customers.

Maintains records of personnel and resources used on projects and communicates all billable events to others.

Inspect and scope jobs onsite

Document / review construction projects with clear and descriptive job photos and upload into operating system/software

Communicates conversations and key information on the job using the notes feature in required software

Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss

Perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary.

Job Requirements

Strong knowledge of construction industry

Valid Driver's License and satisfactory driving record

Able to work independently or work with/lead a team

Exhibit professionalism, maturity, and the willingness to serve the customer

Strong verbal and written and communication skills

Strong problem solving and customer service skills

Must be able to prioritize activities and meet deadlines