Position Overview

Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, photos and documents according to company policies and procedures. Explains processes used to complete active jobs and next steps to customers.

Job Responsibilities

Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.

Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor

Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor

Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency

Responsible for making daily adjustments to the drying plan based on meter readings

Job Requirements

High school graduate or equivalent

Experience in the restoration or construction industry not required but preferred

Valid Drivers’ License and satisfactory driving record

Good verbal and written and communication skills

Good customer service skills

Experience with using mobile software to enter data

Can read and follow product label usage instructions

Reports to work on time in a clean, complete uniform

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.

Express or exchange ideas with others quickly, receive and act on detailed information given.