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Sales Account Representative

ServiceMaster Restore 2775 - Metairie

Sales Account Representative

Metairie, LA
Full Time
Paid
  • Responsibilities

    ServiceMaster Elite Cleaning Serviceshttps://www.servicemastereliteclean.com/disaster-restoration/Role Objective

    Lead our restoration company in creating Residential - Commercial sales opportunities and grow relationships with current clients. Assist in planning sales/marketing activities to support overall sales revenue and customer satisfaction goals.

    Performance Measures

    Amount of agent/broker/adjuster referrals

    Total Residential and Commercial Job Numbers

    New agent/broker/adjuster referrals

    Highlighted Responsibilities

    Develop relationships and partnerships with new prospects by establishing initial contact and scheduling meetings face to face or Virtual with agents, agency staff agents, brokers, property managers and adjusters.

    Manage relationships with existing partner by maintaining regular contact, and by fulfilling our value proposition.

    Help team in planning promoting and participating continuing education classes

    Contacts customers after service is performed to ensure satisfaction and develop additional prospects.

    Assist project managers in resolving any customer issues regarding losses that are referred to us by partner agents, brokers, property managers and adjusters.

    Help plan yearly budgets.

    Contribute new ideas that might help increase sales volume.

    Collaborate with marketing team on content and wording during the creation of marketing collateral. Contribute blog articles for our blog page and social media and perform any writing tasks needed for other publications.

    Manage CRM accurately entering all pertinent information on a timely basis

    Participate in attending events (expos, golf tournaments, etc.)

    Additional responsibilities

    Visit job sites for all insurance claims to fulfill our value proposition to partner customers and to try and demonstrate our value proposition to non-partner agents

    Assist in scoping, estimating, and selling jobs during wide-spread disasters resulting in high volume of jobs (freezes, floods, tornadoes, massive earthquakes, civil unrest, world war III, apocalypse, etc.)

    Job Requirements

    High school graduate or equivalent; college degree preferred 1-2 years of experience Business Development prior training in the Disaster Restoration is highly desired, but not required Valid Drivers’ License and satisfactory driving record

    Good verbal and written and communication skills Good customer service skills Highly motivated, strong work ethic and enjoy the sales and service process Build rapport easily and establish trust, leading to lasting customer relationships Can effectively present information to customers one-on-one and in small groups Has a good aptitude for basic math-- necessary for doing calculations related to the sales processes.

    Physical Demands and Working Conditions

    The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Incumbent must be prepared to: Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

    Sit for long periods of time while using office equipment such as computers, phones etc.

    Fingering and Repetitive motions, such as movement of wrists, hands and fingers while picking, pinching, and typing during your normal working environment.

    Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.

    Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.

    Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.