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Sales Account Representative

ServiceMaster Restore 7383 - Salem

Sales Account Representative

Salem, OR
Full Time
Paid
  • Responsibilities

    Position Overview

    Manages relationships with current customers and referral sources. Prospects for additional revenue opportunities.

    Job Responsibilities

    Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects

    Prospects and develops new sales leads in assigned verticals

    Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships

    Continually builds product knowledge and refines sales techniques for specific relationship types and verticals

    Prepares documents for job file reviews with current and prospective clients

    Documents and reports on key referral-source relationships weekly and monthly

    Participates in collections efforts with non-residential customers when necessary

    Resolves issues with customers

    Job Requirements

    High school graduate or equivalent; college degree preferred

    1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred

    6-12 months of sales experience or prior sales training is highly desired, but not required

    Valid Driver's License and satisfactory driving record

    Good verbal and written and communication skills

    Good customer service skills

    Highly motivated, strong work ethic and enjoy the selling process

    Build rapport easily and establish trust, leading to lasting customer relationships

    Can effectively present information to customers one-on-one and in small groups

    Has a good aptitude for basic math-- necessary for doing calculations related to the sales process

    Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events

    Some work required outside of traditional working hours to network and represent the company at business social events

    Skilled using social media and other web-based sales tools

    Physical Demands and Working Conditions

    The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Incumbent must be prepared to:

    Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

    Sit for long periods of time while using office equipment such as computers, phones etc.

    Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

    Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.

    Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.

    Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.