ServiceMaster has been an industry leader in disaster restoration and cleaning services for 65+ years. Our franchise services Kent, Ionia, Ottawa, and Allegan counties with fire, water, and mold mitigation, carpet/upholstery cleaning, and residential/commercial cleaning. We are in need of an adminsitrative assistant to assist with daily office operations. This is an on-site position located on the SE side of Grand Rapids. Position open for immediate hire. Compensation dependent on experience.

Job Responsibilities

Answer main phone line

Establish and maintain positive customer relationships

Schedule appointments between customers, crew, management, and subcontractors

Maintain customer file information

Correspondence with insurance companies

Maintain subcontractor insurance records

Data entry and organization

Order and manage office supplies

Research vendor/product cost-saving alternatives when needed

Open and sort mail

Various filing duties

Assist with minor accounting tasks such as processing credit card payments, collections, and creating invoices

Log employee hours (job costing)

Submitting job material samples via UPS

Job Requirements

High school diploma/GED required

Previous administrative assistant experience preferred but not required

Experience and skill with Microsoft© Office application (Word, Outlook, PowerPoint, and Excel) required

Comfortable with using multiple types of software

Attention to detail

Personal time management and organizational skills

Verbal and written communication skills

Ability to manage highly confidential information

Experience with Quickbooks preferred but not required

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO accrual

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.