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Project Manager and Ticket System Coordinator

ServiceNet

Project Manager and Ticket System Coordinator

Northampton, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Tuition assistance

    Administration Office 21 Olander Drive, Northampton Full time

    Position Summary: Project Management: Overseeing projects from conception to completion, managing timelines, budgets, and ensuring compliance. Ticketing System: Maintain a ticketing system and triage incoming tickets.

    This hybrid position would require a diverse set of skills, including project management expertise, strong analytical skills, excellent communication skills, and the ability to manage multiple tasks and projects simultaneously.

    .

    Job Responsibilities:

    Assisting Senior Managers: Supporting senior staff in planning and implementing projects.

    Coordination and Communication: Facilitating communication between different team members and stakeholders.

    Documentation and Reporting: Handling project documentation, preparing reports, and maintaining records.

    Basic Project Tasks: Involving in various project phases, from initiation and planning to execution and closing, under guidance.

    Resource Management Support: Assisting in managing resources, including materials and labor.

    Compliance and Quality Control: Ensuring compliance with company policies, industry standards, and regulatory requirements.

    .

    Education and Certifications:

    Certifications (optional but beneficial):

    Certified Associate in Project Management (CAPM) or equivalent

    Experience:

    Related Work Experience: Roles in administration, coordination, or any position involving organizational and communication skills can be advantageous.

    Technical Skills: Familiarity with project management software and tools, basic understanding of the construction or property management industry.

    Soft Skills.

    Communication: Effective oral and written communication skills.

    Organizational Abilities: Strong organizational and time management skills.

    Teamwork: Ability to work well in a team environment.

    .

    Position Schedule:

    Monday- Friday: 9am-5pm

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    Salary:

    $60,000-70,000

    Want to learn more about ServiceNet? https://www.servicenet.org/

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    ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.