Job Description

LOCATION: REMOTE (USA-PDT)

TEAM:

We are seeking a Manager, Software Engineering to grow and lead our Data Streaming team.  

The Data Streaming group has teams that provide streaming API for higher-layer applications and/or work to scale our application platforms. Depending on the nature of the data, the storage systems include data in motion, such as time-series databases or message bus systems. Our largest customers are constantly pushing the limits of the backend storage in terms of size of the data, speed of IO, and the number of concurrent transactions. Performance, reliability, and scalability are always at the core of our work. 

Our largest customers are constantly pushing the limits of the backend storage in terms of size of the data, speed of IO, and several concurrent transactions. Performance, reliability, and scalability are always at the core of our work. 

WHAT YOU GET TO DO IN THIS ROLE:

• Manage and lead a group of 6 engineers on the Data Streaming team
• Collaborate with your development team on their day-to-day activities
• You'll mentor, grow and develop the engineers
• Management of departmental resources like recruiting, staffing, mentoring and enhancing and maintaining a best-of-class engineering team
• Help contribute to your teams project (coding 10-15%) and conduct code reviews
• Be comfortable in Java to be able to navigate the application architecture and features 
• Work closely with product management, design, support, and other dev teams to deliver high-quality solutions
• You'll plan and execute a project based on organization priorities, context, risks and desired outcomes. 
• Be comfortable and use quick thinking and innovative ideas to solve ambiguous problems
• Deliver an outstanding experience for our customer

TO BE SUCCESSFUL IN THE ROLE:

• 6+ years of software industry experience and 1+ years of experience as a manager leading software developers
• Aptitude for understanding new technologies quickly
• Experience developing web applications at scale
• Advanced understanding of software design, development, testing, and problem-solving
• Experience with supporting troubleshooting efforts of difficult production issues e.g. memory leaks, network problems, intermittent failures etc. across the stack
• Ability to hire top talent and build a productive team
• Knowledge of best practices for object-oriented and modularized software. with particular emphasis on Java
• Able to articulate broad concepts and use those concepts to understand and develop solutions for problems. ​
• Experience with fundamentals in distributed systems design and development
• Experience working in a DevOps environment

Qualifications

• 6+ years of experience in Software Development especially in Java and 1+ years as a manager
• Experience building enterprise platforms 
• Hands-on experience with open source tools and agile development environments. ​
• Fluency in one or more relevant JVM programming language (Java, Scala, etc.) ​

NICE TO HAVE:

• Relational Database Experience: Developing on, troubleshooting and optimizing performance
• Experience working in a customer focused environment
• Loves database technologies

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

WORK PERSONAS

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

REQUIRED IN OFFICE

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

FLEXIBLE 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

REMOTE

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.