Job Description

WHAT YOU GET TO DO IN THIS ROLE:

• Understanding your business – Partnering closely with recruiters and hiring leaders, you will deeply understand your business groups – to include knowing the roles, what great talent looks like, the objectives of your business and how it fits into the organisation, and short-term and long-term hiring needs.
• Identifying and attracting A player talent – You will gather and present relevant market data and insights in tandem with your recruiter to your business leaders, to best guide and influence critical hiring decisions. You will develop and execute innovative sourcing strategies to identify talent – to include research, market mapping, lead generation, events and sourcing campaigns. 
• Engagement and assessment – you will be the first point of contact for prospective talent you want to engage in a conversation about ServiceNow. You will excite and generate interest through the power of storytelling, sharing our unique culture and growth story, career opportunities, and why we are an employer of choice. Through conversations, you will also need to qualify prospective talent against the success criteria or the company, team and role. These conversations will happen over a period of time, whatever period is appropriate to bring them into the right opportunity at ServiceNow. You are also responsible for the candidate experience and the candidate relationship up until they pass over into the business for more formal interview processes.

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• Sales, technical or professional services talent sourcing experience gained in-house, an RPO or agency, preferably in technology industry.
• A growth mindset: a drive to make things better, a curiosity for learning, quick to see things in other people’s views. 
• You’ll know you do your best work as part of a team with a mission and vision.  
• You love getting results. 
• You love storytelling. 
• Ability to leverage multiple recruiting channels to drive results: email, linkedin, phone, lusha, pigeon, calling card, snail, taxi or in person  
• An eye for talent and strong intuition for qualifying and engaging candidates for technical / business roles 
• Ability to work in a fast paced environment with changing priorities (Growth mindset!)
• Sourcing/Search tools - Knowledge of and ability to use sourcing and search tools (e.g., LinkedIn, Boolean search strings, Connectifier, Job Posting websites) to find and acquire talent.  
• Talent Pipeline Development - Knowledge of Talent Pipelines, a proactive talent supply strategy involving the creation of a continuous stream of highly qualified candidates in anticipation of filling critical and recurrent positions. 
• Industry Knowledge - Knowledge of the recruitment industry, including organizations, key contacts, strategies, and offerings. 
• Employee Interviewing - The ability to converse with people to gather information for purposes of recruitment, customer requirements, business needs, and other subjects.
• Competitive Analysis - The ability to identify competitors and evaluate of their respective strengths and weaknesses in terms of products, services, marketing and other areas. This includes an ability to gather intelligence and interpret it for the purposes of business decisions. 
• Diversity - The ability to establish and promote diversity and inclusion in multiple aspects, including the ability to identify high-performing and diverse talent, acknowledge/provide accelerated development opportunities and available resources, create and maintain an environment of objectivity, open communication, and respect. This may also include the ability to implement and support strategies and initiatives that build high-performing, diverse and inclusive teams, and support formal diversity goal requirements.

JV20

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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WORK PERSONAS

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

REQUIRED IN OFFICE

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

FLEXIBLE 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

REMOTE

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.