Job Description

 ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

We are seeking an outstanding attorney with 10+ years of experience to join our dynamic legal team as Senior Legal Counsel - Procurement. The successful candidate will report to the Director of Legal, Procurement. The position will play a key role in working with cross-functional teams to help streamline, automate, and scale ServiceNow’s global procurement function. The position requires a team player who will provide careful work product with minimal supervision in a fast-paced, high-energy environment. The position will be located in Santa Clara, CA. 

What you get to do in this role:

· Support global procurement efforts by reviewing and negotiating a wide variety of inbound commercial contracts, including professional service agreements, SaaS subscriptions, on-prem software licenses, and product agreements

· Serve as an important liaison between ServiceNow’s business units and the Legal Department with regards to procurement of goods and services

· Provide advice on procurement contract matters and enhance the legal review process and improve templates

· Support the continuous improvement of standard forms of agreement, playbooks, and legal processes

· Work on matters with high visibility to support key strategic business objectives, including worldwide education of legal and business teams regarding procurement, privacy issues, contract interpretation and dispute management best practices

· Support ServiceNow’s culture of innovation by preserving the value of ServiceNow’s intellectual property and proprietary information

· Proficient drafting and legal technical skills, with keen attention to detail

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

· To be successful in this role, we need someone who has:

· Undergraduate and J.D. degrees from accredited schools

· Current member of an applicable U.S. state bar

· 10+ years of relevant legal experience, including working at an in-house legal department

· Significant experience in negotiation of complex procurement contracts and related matters, including master agreements, statement of works, order forms, and data protection agreements

· Experience managing outside counsel

· The ability to manage global process change to mature procurement risk management and drive execution of strategic objectives

· Exceptional critical thinking abilities and must be able to work independently, manage multiple priorities, and pivot between responsibilities in a fast-paced, high-growth environment

· The ability to effectively communicate legal recommendations and analysis to business teams across the enterprise, building a reputation as a valued business partner providing practical, business-oriented guidance

· Excellent interpersonal and communication skills, including the ability to foster trust, respect, and collaboration with internal clients

· A desire to make a positive impact within a quickly growing organization

· The ability to be a self-starter and to prioritize workloads to set goals and meet deadlines

Preferred Qualifications

· Internet, software and technology industry experience highly desirable

· Understanding of data privacy and security and commercial law related to procurement

· Demonstrated experience drafting and negotiating a variety of commercial agreements and supporting multiple business units

· A love of learning new things, great judgment and a sense of humor

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ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

WORK PERSONAS

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

REQUIRED IN OFFICE

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

FLEXIBLE 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

REMOTE

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.