Job Description

We are currently seeking a Business Analytics & Strategy Manager to strengthen our analytics and operations capabilities in support of the global sales organization. This role provides an opportunity to work in a fast-paced environment, learn from industry leaders, and make a significant impact. The ideal candidate will have experience supporting sales, proficiency in managing large data sets, attention to detail, the ability to build financial models, and strong communication skills. You possess a combination of strategic thinking and excellent analytical capabilities.

In this role, you will:

• Collaborate directly with the business on strategic, organizational, and operational projects aimed at increasing revenue, sales productivity, and operational efficiency
• Proactively identify bottlenecks in the sales process and develop strategies to streamline operations and accelerate the sales cycle
• Act as a liaison between Sales and other key partner teams, such as Marketing, Product, and Analytics, to facilitate cross-functional initiatives
• Serve as the primary point of contact for sales analytics-related queries, utilizing tools like Excel, Tableau, Power BI, etc
• Support various business and sales operations initiatives, including annual sales planning, quota setting, compensation planning/payout, and performance reporting
• Conduct analysis and prepare materials for business review meetings, including Quarterly/Monthly Business Reviews and leadership meetings
• Assist in pipeline management and forecasting by providing insightful reports
• Support the design, implementation, and testing of sales planning and reporting tools
• Take on other ad hoc responsibilities in support of the organization

Qualifications

To be successful in this role, you should have:

• At least 4 years of experience working in Sales Operations, Sales Finance, Business Operations, Corporate Strategy, or related functions at an Enterprise SaaS company
• An innate ability to identify process inefficiencies and propose and test innovative solutions
• A proven track record of creating strategic roadmaps for organizational or customer change, with measurable results from your previous endeavors
• Proficiency in analytical tools such as Tableau, Power BI, etc
• Proficiency in Microsoft Excel and PowerPoint
• Prior experience in strategy consulting is highly advantageous
• Comfort with quantitative analysis and the ability to provide data-driven recommendations
• Strong business acumen and the ability to communicate effectively with individuals at various levels within the organization, fostering cross-functional collaboration

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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