Job Description

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a huge impact. We offer internship opportunities across various marketing functions. You will work on real, meaningful projects that impact the business and our customers. In addition to receiving relevant on-the-job experience, you will have numerous opportunities to participate in learning workshops and engaging sessions – all designed to enhance your professional development and help.

The Customer Advocacy team at ServiceNow identifies, develops, and produces customer stories and spokespeople that bring the impact of ServiceNow and the success of our customers to life. Since customer success and stories are central to everything ServiceNow does, Customer Advocacy has an exciting vantage point that connects product, sales, and multiple marketing channels. Our focus is on building and nurturing our robust base of ServiceNow Customer Advocates, then delivering Advocacy services across sales and marketing, including 1:1 sales references, group reference calls, and customer story amplification.   The Customer Advocacy MBA intern will play an integral part in identifying and developing customers/stories who will drive the pipe for Brand, Comms, and Events activation and amplification. Also, support processes and technology that help us manage our workflows, pipeline, collaboration, requests, and reporting to optimize the impact of our team. The successful intern will have an unrivaled opportunity to work with customers and ServiceNow stakeholders, sharing the value of our program, recruiting customers, and connecting them to opportunities that will promote them, their companies, and their innovative approaches to a global audience.

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• Currently enrolled as a first-year MBA student (on track to graduate by June 2023).
• Excellent communication skills, both written and verbal  
• High proficiency in MS Office Suite of Products (Word, Excel, Outlook, PowerPoint) 
• Able to build good cross-functional relationships with a variety of teams   
• Can-do, scrappy, creative spirit, with a desire to own projects from start to finish.
• Self-starter with initiative, attention to detail, strong organizational skills
• Quick yet thoughtful and decision-making skills; knows when to ask questions, when to act, when to escalate, and when to ask for help.
• Experience working in fast-paced work environments, managing multiple projects simultaneously, balancing strategy and hands-on work, and thriving in an ambiguous dynamic environment.
• An understanding of B2B and Human2Human approaches to storytelling.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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