Job Description

Join the hottest name in enterprise software today! ServiceNow, the fastest growing publicly held SaaS and Cloud Company, is transforming and reinventing the way large corporations are managing their processes by developing and delivering a comprehensive suite of cloud-based services for enterprise management. The Capacity Engine team, part of the CIPS (Cloud Infrastructure Platform Services) organization, is in charge of designing and building top-tier automations to run the back end of ServiceNow’s platform-as-a-service infrastructure.

The ServiceNow platform engineer’s primary responsibility will be to develop scoped applications and supporting code that can integrate between ServiceNow and other enterprise business systems. This role will also be responsible for the enablement of new modules, support enhancements, and the development of integrations that will leverage new and existing platform APIs. This role will involve automating systems level processes, so knowledge of Linux operating systems, storage, and networking will play a role in the specific applications being developed on this team.

What you get to do in this role:

• Develop scoped applications that will utilize all of the ServiceNow’s platform functionality, using server-side JavaScript, ServiceNow Flows, and related technologies.
• Develop and support the integration of 3rd party systems with ServiceNow; MID server, web services (REST), and SSH actions.
• Create and maintain API and data integrations between ServiceNow and other services
• Be a lead contributor on how ServiceNow can be used to integrate to new and existing technologies.
• Write supporting code, as needed, in other languages such as Python
• Write technical documentation for peers, management, and support personnel
• Mentor more-junior members of the technical team

Qualifications

To be successful in this role you have:

• 6+ years of relevant experience.
• Hands-on experience with the development, configuration, implementation and support of production and non-production ServiceNow instances is required.
• Strong knowledge of JavaScript is required
• A rich knowledge of both ITIL and ITSM disciplines is required
• ServiceNow Application Developer and System Administrator Certifications are nice to have
• Demonstrated proficiency with the use and management of APIs
• Knowledge of infrastructure services spanning Linux servers, storage, network, security and cloud is desired
• Development experience in Python is nice to have
• Some knowledge of Azure, AWS, or both is a nice-to-have

GCS-23

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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