Job Description

Work matters. It's where we spend a third of our lives and the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do.

You will be part of the platform foundations team building the next generation digital workflow and integrations technologies in the ServiceNow cloud platform. These high-scale technologies underpin a broad range of ServiceNow applications used by users of all skill levels and roles. This team is responsible to build and maintain Flow Designer trigger and execution engine.

You will join our team building the next generation of business process automation products. We're challenged to bring the easy to use consumer experience to enterprise software. For decades IT professionals required specialized training in order to administer their enterprise applications. Enterprise software lags behind the intuitive, responsive application environment that employees use in their personal lives. We're changing that. We've brought the consumer shopping experience into the enterprise support ecosystem. Now we're doing the same for enterprise process automation. In this role you will contribute to the design and development of Flow Designer. As a contributor to this team, you will be responsible for developing features for the engine that runs Flow Designer. You will be building process visualization and reporting tools and contributing to real-time gauges and dashboards. To learn more about the Flow Designer check out this link https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/flow-designer/concept/flow-designer.html

What you get to do in this role:

• Build high performing, high quality integrations and workflow solutions that work in enterprise-scale cloud deployments
• Implement easily maintainable, well tested, well documented Java/Javascript code
• Mentor associate developers
• Support existing architecture, including troubleshooting customer issues, answering customer questions, fixing existing problems, supporting requirements of other development teams and partners
• Ensure all deliverables comply with coding and testing standards using GIT and Maven.
• Assess requirements and translate them to sized work tasks in an effort to reliably schedule deliverables.
• Collaborate with UI/UX developers to provide scalable stack solution for our Flow Designer.

Qualifications

IN ORDER TO BE SUCCESSFUL IN THIS ROLE, WE NEED SOMEONE WHO HAS:

• 5+ years of experience in building scalable solutions in a customer facing product at scale
• Passion for software development and problem-solving in a collaborative environment
• Expertise in java and object oriented design
• Expertise in unit and integration test automation
• Experience with troubleshooting difficult production issues e.g. memory leaks, network problems, intermittent failures etc.
• Demonstrated success completing complex projects, on time
• Demonstrated aptitude for learning new technologies quickly
• Ability to troubleshoot and debug critical customer issues under pressure
• Self-starter, with quick learning curve
• Strong written and verbal communication
• Familiarity with an Agile development environment
• Bachelor's/Master's degree in Computer Science or related discipline

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.