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Legal Operations, CLM Product Owner

ServiceNow

Legal Operations, CLM Product Owner

Santa Clara, CA
Full Time
Paid
  • Responsibilities

    Job Description

    ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

    We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

    This role will report to the head of Legal Operations and is a key role for an-flight program of strategic importance for ServiceNow, involving various teams across Sales, Operations, Finance and Legal.

    WHAT YOU GET TO DO IN THIS ROLE:

    ·Engage with Business teams to capture their requirements including pain points and digitization opportunities

    ·Help drive the product strategy and provide roadmap direction to achieve business value realization and product / feature adoption.

    ·Write user stories and prioritize them prior to PI Planning and Agile Sprints

    ·Work with other Product Owners to coordinate on dependencies

    ·Ensure the Scrum team members have clarity on the requirements and acceptance criteria in the story

    ·Participate in Scrum meetings and be actively engaged to guide the team on scope related questions

    ·Prepare, participate and drive UAT activities

    • Communicate deliverables, milestones, risks and dependencies to stakeholders and leaders in a timely manner
    • Drive value creation by identifying cross functional opportunities
    • Collaborate with cross-functional teams including IT
    • Create training materials, and input into change management and enablement activities.
  • Qualifications

    Qualifications

    IN ORDER TO BE SUCCESSFUL IN THIS ROLE, WE NEED SOMEONE WHO HAS:

    ·Prior 5+ years of experience as an Agile Product Owner on large transformation projects.

    ·Ability to influence at all levels across the organization including key leaders and stakeholder to deliver product and customer outcomes

    ·Strong knowledge of Agile principles and experience working in a Scaled Agile (SAFe) implementation.

    ·Sharp analytical and problem solving skills, including the ability to assess business and technology landscape for potential challenges and opportunities

    ·Knowledge of Legal processes especially in the context of alignment with Sales processes

    ·Attention to detail and excellent collaboration skills

     

     

     

    JV20

    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

    All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. 

    If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

    Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.