Job Description

Overview

Reporting to the Director of Early in Career (EIC) – Engagement & Enablement, the Enablement Program Manager is a key member of ServiceNow’s Early in Career team. The incumbent is responsible for partnering with engagement, recruiting, programs, coordination, and broader Global Talent Acquisition (GTA) to build a best-in-class Early in Career function. They will also collaborate with cross-functional partners throughout the enterprise to launch new systems, train on, and build scalable processes.

What you get to do in this role:

• Identify opportunities for process improvement by focusing on efficiency, effectiveness, delivering top notch candidate, internal EIC employee, and hiring manager experience
• Partner with Enablement leader to build-out core operational functionality across each EIC pillar (Engagement, Recruiting, Program/ Experiences) including but not limited to demand planning, inclusive interview processes, capacity planning, vendor management, development program processes, etc.
• Collaborate with peers across GTA to ensure alignment and technology compliance
• Work with Global EIC Leadership to ensure that hiring, reporting, and workflows are efficient and able to scale
• Maintain and manage updates of existing EIC process documentation
• Collaborate with Global EIC Leadership to build the case for, identify, deploy new technology tools, and assist with deployment training
• Use a combination of analytics and long-established expertise to tell the early in career story and influence organizational leadership on the direction of the program

Qualifications

In order to be successful, we need someone who has: 

• Ability to consult, influence, and manage business expectations in a fast-paced, high-growth environment
• Knowledge of HR and/ or talent acquisition processes, systems, tools, and metrics
• Demonstrated experience managing projects or programs from start to finish and using data to tell a story in presentation format 
• Strong communication skills and a passion for delivering an exceptional candidate experience 
• Experience working and managing deadlines across multiple projects, with moving priorities

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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