Job Description

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.

What you get to do in this role:

• Develop and maintain the Digital Technology cybersecurity governance framework to ensure compliance with legal, regulatory, and company policies.
• Lead the process of managing information security objectives, implementing controls, and continuously monitoring their effectiveness across technology organization
• Drive the integration of cybersecurity risk management into business and IT processes, ensuring that security principles are adhered to throughout the organization.
• Coordinate with various departments to facilitate information controls assessments and manage the controls register, ensuring that all objectives are documented and mitigation plans are in place.
• Translate complex technical data and security threats into clear, actionable insights for decision-makers and non-technical staff.
• Serve as an expert advisor on security standards, methodologies, and compliance requirements, providing guidance and direction to security and business teams.
• Keep abreast of the latest cybersecurity trends, threats, and mitigating techniques to continually improve the security controls maturity of the organization.

Qualifications

To be successful in this role, we need someone who has:

• Bachelor's or Master's degree in Computer Science, Information Security, or a related field.
• Professional security management certification is preferred (e.g., CISSP, CISM, CRISC).
• Extensive experience in cybersecurity, with a focus on governance, risk management, and compliance.
• Proven track record of identifying and mitigating information security risks and effectively communicating these to stakeholders.
• Demonstrated ability to apply security principles and methodologies to complex business problems.
• Excellent interpersonal and communication skills, with the capability to liaise with both technical and non-technical teams.

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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