Job Description

ROLE: 

The scope of Strategic Sourcing Manager, Colocation and Telecom role is to build strong relationships with their internal business units and drive enterprise-wide sourcing, category management, contract negotiation and delivery of technology related spend categories. Provide subject matter expertise and strategic guidance within the Colocation and Telecommunications categories; manage and execute appropriate sourcing process and procedures. This role provides leadership and direction in support of the company’s Technology Organization, including Cloud and Corp IT.

WHAT YOU GET TO DO IN THIS ROLE:   

• Category Management and Contract Execution: Partner with internal (commercial and technical) stakeholders on clarifying short and long-term colocation sourcing requirements whilst leading the development of supplier negotiation strategies.
• Own opportunity assessment and initiation through contract execution.  
• Supplier Relationship Management: Commercial Lead across ServiceNow’s colocation supplier profile.
• Craft unique supplier strategies that align to stakeholders’ requirements.
• RFx Management: Supplier interface for all RFI, RFP and RFQs.
• Conduct proper TCO Modeling of RFx proposals, present RFx results to stakeholders, and drive towards the closure of a sourcing decision.
• Competitive Benchmarking and Market Research: Stay up to date on all colocation market dynamics to ensure Category is properly managed.
• Guide stakeholders on changes in market dynamics.
• Sustainability Initiatives: Collaborate closely with internal teams to ensure Sustainability data (carbon impact) is measured and gathered.
• Drive colocation suppliers towards improving Sustainability efforts.

WHAT YOU GET TO DO IN THIS ROLE:

• Conducts supplier analysis, evaluates potential suppliers, and support the overall supplier qualification process, develops and create sourcing plans and category strategies, requests for proposal, and other sourcing documents, evaluates and recommends purchasing and sourcing decision to management.
• Review spend analysis, assess and prioritize opportunities.
• Track and report key functional metrics to reduce expenses and improve effectiveness.
• Craft negotiation strategies and close deals with optimal results.
• Partner with stakeholders to ensure clear requirements documentation.
• Perform cost and scenario analysis, and benchmarking.
• Assess, manage and mitigate risks.
• Seek and partner with reliable vendors and suppliers.
• Determine quantity and timing of deliveries.
• Monitor and forecast upcoming levels of demand.
• Actively seek out industry knowledge through research, trade shows, conferences and online training, establishing yourself as a trusted advisor.

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• 7+ years of experience within the Colocation and Telecom markets landscape, preparing cost models, negotiating with suppliers, and presenting recommendations to stakeholders and Executive Leadership.
• Knowledge of purchasing and supply chain processes, with analytical and results focused approach.
• In-depth knowledge and familiarity with the sourcing landscape.
• First-class professional and interpersonal communication skills for collaboration with diverse internal and external resources and groups.
• Excellent organization and time management skills to oversee simultaneously occurring projects, tasks, and deadlines.
• Expert knowledge of office productivity, word-processing and various other computer-based or online website proposal software (Must be proficient in Microsoft Word, Excel and PowerPoint).
• Working knowledge of RFP process and standard business practices and procedures.
• Both strategic and tactical sourcing experience.
• Ability to articulate category strategies.
• Solid judgment and ability to make good decisions.
• Comfortable negotiating and networking.
• Ability to gather and analyze data and to work with figures.
• Ability to work independently / Can-do mentality.

FD21

For positions in Washington (outside of the Seattle metro/Kirkland areas), we offer a base pay of $120,420 - $210,780, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Seattle metro/Kirkland areas, there is a pay enhancement for positions located in those geographical areas; please contact your recruiter for additional information.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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