Job Description

MBA STRATEGIC OPERATIONS INTERNSHIP, CUSTOMER ORGANIZATION (SUMMER 2023)

Location: AMS (remote)

Internship Program Overview

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-week internship opportunities all over the world across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to online learnings and dedicated Summer Coach to further grow their careers with us. If you want to make work, work better, we want you.

What you will do

As a member of the Customer Organization, this role will focus on the major opportunities to advance our global go-to-market efforts and serve as thought leader and business partner to senior leaders within the Customer Organization.

You will be expected to be collaborative and a player/coach- rolling up your sleeves to get work done while also structuring workstreams and providing guidance to others. You are expected to be able to drive work cross-functionally across the entire go-to-market organization in support of C-suite priorities. And you should be a trusted advisor to the team leaders across Professional Services, Customer Success, Training and Customer Experience.

In this role you will work on highly complex problems and help senior leaders and the executive team to organize, prioritize and execute their strategic agenda. Examples of past projects include defining and launching Customer Success, designing Services GTM strategy, and refining cross-organization operating models and metrics.

Qualifications

Who you are

Education

• Currently pursuing and actively enrolled in an accredited university as a full-time student, pursuing an MBA degree, returning for a final term or year following the summer internship
• Able to commit to a 12-week internship in summer 2023 (May-August, or June-September)
• Bachelor’s degree with strong academic performance  
• This position is not eligible for employment-based sponsorship.

Professional

• Exceptional analytical and problem-solving skills
• Effective and mature communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions
• Experience in building trusting relationships and influencing others (incl. executive audiences)
• Strong people development and leadership skills; able to partner with multiple extended or virtual teams
• Collaborative team player who is also an independent thinker
• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments
• Experience working in strategy & operations, business operations, management consulting, private equity, or similar
• Experience working in Enterprise Software or Technology

For positions in California (outside of the Bay Area), we offer a base pay of $66.57/hr, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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