Job Description

The Enterprise Sales Associate ("ESA") role is a selling and support role to support new business and to develop ServiceNow's sales talent through a structured development and promotional path. As an important member of the global Inside Go To Market organization, the ESA partners with Account Executives to produce new sales revenue. This will be achieved by supporting Account Executives on strategic account planning, territory planning, researching prospect customers, using business development techniques and completing field-based sales activities within a defined set of prospects, territory or industry.

WHAT YOU GET TO DO IN THIS ROLE:

The Enterprise Support Associate supports customers while achieving quarterly and annual sales quotas for assigned clients.

• Identify new business for smaller transactions in existing and under penetrated Enterprise accounts.
• Assist aligned Account Executives on larger transactions by taking on tasks that can be handled more effectively on the inside, such as building quotes and proposals.
• Support the broader account team (Solutions Consultant, Solution Sales, Renewal Sales and Customer Success).
• Learn from experienced Sales professionals through every stage of the selling process and customer journey.
• Create formal networks with decision makers and develop a stronger understanding of the selling process.
• Provide 'on demand' sales support to customers.
• Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help improve additional revenue streams.
• Invest in growth by continuing to develop your skills through formal training.

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• 1+ years of experience in a direct or support role on a software or solution sales team
• Experience in Business to Business sales (B2B)
• Experience establishing trusted relationships with current and prospective clients and other teams
• Ability to understand broad, macro-level business IT needs for a prospective client
• Travel for training or meetings may occasionally be required

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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