Sr. Manager, Role Excellence Enablement - Sales
Job Description
As an integral member of ServiceNow's Customer Success Group Enablement team, the SR. MANAGER, ROLE EXCELLENCE ENABLEMENT - SALES is responsible for leading and driving the management and continuous improvement of training and enablement for the Sales Role Excellence Programs.
The Role Excellence Sales Enablement Programming focuses on building role-based enablement for ServiceNow's Sales organization through Enablement Program Management, Curriculum Design, and Adult Learning best practices.
They will direct their team to deliver programs that drive the effectiveness of the ServiceNow field and enhance capabilities to deliver value when meeting with our customers.
WHAT YOU GET TO DO IN THIS ROLE:
· Provide thought leadership and innovation to deliver enablement and programs in new and unique ways to improve time to market, learner time to productivity, and deliver customer scenario-based learning and assessments.
Qualifications
The ideal candidate thrives in a fast-paced environment, is flexible and comfortable with changing priorities, can distill large amounts of information into simple concepts, and can build effective working relationships cross-functionally.
They will have experience in an enterprise-level software consulting or sales role, and/or deep knowledge of the end-to-end sales lifecycle is essential.
SKILLS REQUIRED
· A minimum of 8+ years of related experience with a focus in enterprise software, sales and enablement
· Understanding of complex sales cycles, processes and methodologies.
· Strong communication, critical thinking, and interpersonal skills.
· Proven success scoping, designing, and implementing strategic enablement programs.
· Ability to identify and resolve roadblocks through strong collaboration and communication skills.
· Ability to establish executive sponsorship and secure support from a diverse group of internal stakeholders and cross functional partners to successfully deliver programs.
· Sales enablement curriculum development expertise; deep knowledge of adult learning principles
· Ability to collaborate and act in a lead role as a subject matter expert within a team environment to meet aggressive goals and pre-defined measurement criteria.
· Strong aptitude for learning new technologies and leveraging tools of the trade, such as new training methods and practices
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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