Job Description

What you get to do in this role:

• Customer Advisory
  • Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals
  • Document and present insights and recommended solutions to meet customer goals
  • Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action
  • Help customer estimate value for potential deployment of ServiceNow solutions and then work with them post-implementation to validate value realized using ServiceNow tools and methodologies
• Sales and Customer Success Advisory
  • Work with sales and customer success to help establish account strategies for accounts in the region
  • Provide expertise to help assess and prioritize accounts and strategies
  • Provide full lifecycle business outcome and value realization advice
• Thought leadership
  • Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.)
  • Improve current methods and frameworks
  • Work with and enable the ServiceNow teams on a business consulting approach to sales

Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

•  5+ years of relevant experience, such as:
  • Management consultancy with exposure to cloud technologies or as a customer-facing strategy manager with a technology vendor
  • Executive / leadership experience working on digital transformation projects or enterprise software deployments preferred
• Skills navigating processes and experience in a major industry (such as FSI, Telco, Manufacturing, Retail, etc.) is preferred
• Presentation skills including public speaking, meeting facilitation and white boarding
• Analytical and financial experience
• Enjoyment working in a collaborative environment
• Ability to travel up to 40% of the time

For positions in Colorado, we offer a base salary range of <>, plus equity, variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. Company benefits include health, dental and vision insurance, 401(k), flexible spending accounts, and paid leave (including sick, PTO and new child leave).

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. 

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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