Benefits:

Competitive salary

Opportunity for advancement

Training & development

Role: ServiceNow ITSM Developer (Mid to Sr Level) Location: Remote, USA

Why Join Us?

100% Remote Flexibility – Work from anywhere in the USA

Be part of a fast-growing, tech-forward organization with continuous learning opportunities

Collaborate with top ServiceNow experts across industries

Competitive compensation aligned to market standards

Exposure to enterprise-scale ServiceNow environments and digital transformation projects

About the Role

We are hiring a seasoned ServiceNow ITSM Developer (Mid to Senior Level) to join one of our strategic projects in the digital services space. The ideal candidate will bring robust technical experience in the ServiceNow platform, especially in IT Service Management (ITSM), and a drive for designing scalable, secure, and efficient solutions.

This is a remote position open to candidates located in the USA only.

Key Responsibilities

Design, develop, and deploy ServiceNow ITSM solutions tailored to business needs

Customize core ServiceNow modules and implement enhancements including third-party integrations

Translate functional requirements into technical specifications through collaboration with key stakeholders

Create scripts, workflows, business rules, and custom applications to streamline IT processes

Conduct unit testing, debugging, and quality checks to ensure performance and compliance

Provide technical guidance and support on ServiceNow-related issues

Maintain comprehensive documentation covering configurations, implementations, and procedures

Keep current with new ServiceNow releases, features, and best practices

Required Skills & Qualifications

Bachelor’s degree in computer science, IT, or related discipline

8 to 12 years of hands-on experience in ServiceNow development and solution design

Expertise in ServiceNow ITSM modules including Incident, Problem, Change, and Service Catalog

Strong knowledge of ITIL framework and its practical applications within ServiceNow

Proficient in JavaScript, HTML, CSS, and other relevant web technologies

Experience in scripting, integration (REST/SOAP APIs), and system configurations

Excellent analytical thinking, debugging skills, and attention to detail

Strong written and verbal communication, with a collaborative and client-facing approach

Mandatory: ServiceNow Certified Application Developer or equivalent certification

Preferred Traits

Experience in Agile project environments

Exposure to CMDB, Discovery, or Performance Analytics modules

Ability to mentor junior developers or contribute to architectural decisions

This is a remote position.