Are you a seasoned architect who thrives on solving complex problems and designing enterprise-scale platforms? We are modernizing the Federal Student Aid system with ServiceNow at the core. As a Technical Architect, you will define the technical vision, architecture, and roadmap for ServiceNow implementations that will serve millions of students and families across the nation.

Note: U.S. citizenship is required for this role.

Basic Qualifications:

7+ years of IT experience with at least 4+ years in ServiceNow architecture

Deep expertise in ServiceNow ITOM, ITSM, and CMDB

Proficiency in Agile frameworks and DevSecOps practices

Ability to obtain a Public Trust clearance

BA/BS degree in Computer Science, Engineering, or related discipline

Additional Qualifications:

Experience leading large-scale ServiceNow implementations

Ability to mentor developers and analysts in ServiceNow best practices

Strong problem-solving skills and ability to translate business needs into technical solutions

Excellent communication and leadership skills

U.S. Citizenship required

Flexible work from home options available.