Job Description

The Service Development Manager is responsible for driving growth in the hydroelectric field service market by identifying new business opportunities, building strong client relationships, and developing strategic partnerships. This role will help to develop new service offerings and services growth strategy. This individual combines technical understanding of hydroelectric systems with strong commercial acumen to expand the company’s market presence, increase service revenue, and support long-term customer satisfaction.

Essential Functions Performed by the Position

• Identify and pursue new business opportunities in the hydroelectric service market, including maintenance, refurbishment, upgrades, and field inspection services.
• Build and maintain strong, long-term relationships with existing and prospective clients — utilities, independent power producers, OEMs, and EPC firms.
• Develop and execute sales plans to achieve revenue and growth targets in assigned territory or accounts in the services area.
• Work closely with engineering, estimating, and field service teams to prepare technical and commercial proposals, ensuring alignment with customer needs and company capabilities.
• Provide accurate sales forecasts, pipeline tracking, and regular updates to senior leadership on market trends and business opportunities related to services.
• Partner with internal teams — including Engineering, Project Management, and Field Service — to ensure successful project execution and customer satisfaction as needed.
• Monitor industry trends, competitor activity, and regulatory developments to inform strategic decisions.
• Conduct site visits, attend conferences, and represent the company at industry events to strengthen relationships and brand presence.
• Proposal Estimate, Schedules, Write Ups
• Services Sales Growth Support (Strategic planning, business model development,)
• Services Sales
• Site lead tech for initial services projects until established
• Technical site support for Hydro
• Change order estimates, schedule, writeups.
• Field Service continuous improvement/ standardization
• Hold contractors licenses as needed to perform field work as required

Knowledge, Skills, and Abilities ****

• Excellent communication, negotiation, and presentation skills.
• Strong technical aptitude with the ability to interpret drawings and specifications.
• Proficiency with CRM tools (e.g., Salesforce) and Microsoft Office Suite.
• Self-starter with ability to work independently and collaboratively.
• Scheduling knowledge – P6 Primavera
• ERP knowledge (ability to learn) - Epicor

Qualifications

• Bachelor’s degree in Mechanical, Electrical, or Civil Engineering, or related technical discipline (preferred).
• Equivalent combination of education and relevant experience may be considered.
• Minimum 5–8 years of experience in business development, technical sales, or field service within the hydroelectric or broader power generation industry.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of hydroelectric plant systems — turbines, generators, governors, and associated equipment — preferred.

Additional Information

The benefits of joining our team

Because we seek to hire the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• health coverage for you and your family through medical, dental and vision plans
• a 401(k) plan in with a generous company match
• financial protection through disability, life, and accidental death & dismemberment insurance plans
• tax advantages through flexible spending accounts that allow you to pay for specific health-care and dependent care expenses with pre-tax dollars
• a generous paid time off program in which the benefits increase along with your tenure with the company

When you join our team, you do more than simply switch companies to progress your career. You become part of our family, a group of talented women and men who drive business success.

#IND1

Industrious Group and its subsidiaries is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. All employment decisions are made based on qualifications, merit and business need.