Servpro Office Manager/Administrator

SERVPRO of Silver Lake / Echo Park - 12261

Servpro Office Manager/Administrator

North Hollywood, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    This position is for Servpro Office Manager/Administrator who will be responsible for

    Daily Operations Staff management Customer service for restoration and constriction projects Managing job files Support production crews to ensure profitability and customer satisfaction.

    Key Responsibilities

    Operational Management: Direct daily office operations, including coordinating staff schedules and overseeing job management software.

    Customer Service: First point of contact for clients, handling calls and managing customer satisfaction.

    Staff Leadership: Recruit, train, and motivate staff, such as Office Coordinators, crew, etc.

    Common Qualifications & Expectations

    Experience: Previous experience in office management, ideally within construction or restoration service industries.

    Skills: excellent communication skills.

    Environment: Fast-paced environment often balancing multiple restoration jobs simultaneously

    Some Xactimate knowledge is preferred Previous Servpro experience is preferred Knowledge of some industry common software is preferred

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.