Reports to: Head Housekeeper/Facilities Manager

House person is responsible to provide janitorial and maintenance support to ensure the cleanliness of the hotel including: guest rooms, hallways, and all public areas of the hotel in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.

Duties include:

Provide a clean and safe environment for guests

Proactively maintain assigned areas and equipment

Clean and maintain common areas of the property

Deep cleaning of assigned areas

Setting up and maintaining complimentary hotel lobby functions

Cleaning and setting up meeting room functions

Delivering service items to guest rooms upon requests from front desk

Assist with guest luggage when required

Ensure efficient completion of daily assignments in a timely manner

Use supplies efficiently

Report all safety, maintenance and housekeeping concerns to management

Attend and participate in all mandatory trainings

Flexible with schedule and assignments

Knowledge and completion of property cleaning procedures

Maintain effective performance under pressure

Frequent standing, walking about the property

Frequent bending, stooping and kneeling

Move, lift, carry and place objects weighing up to 50 lbs. without assistance and in excess of 50 lbs. with assistance

Follow proper procedures for lost and found items

Follow guest safety procedures

Follow guest requests, i.e. do not disturb signs, change of linen or terry

Acknowledge and greet guests in public spaces

Review daily inventory of supplies needed to complete assignments

Ensure cleaning supplies and chemicals are labeled, stored and used properly

Assist with transporting guests safely in the hotel shuttle (if applicable)

Maintain safe driving record, adhering to all laws and expectations of shuttle service (if applicable)

May perform similar duties as requested by supervisor

Requirements:

Good customer service skills

Ability to work independently and with others

Good communication skills

Ability to give and follow verbal and written instructions

Attention to detail

Ability to lift/carry up to 50 lbs.

Ability to multi task

Displays good initiative

Must be able to work flexible schedule, including weekends and various shifts