Reports to: General Manager

Facilities/Operations Manager is a hands-on position responsible for coordinating and overseeing the maintenance of all company equipment, building and property as well as laundry and housekeeping (in properties with no Head Housekeeper). Responsible for training, scheduling and evaluation of maintenance personnel while complying with brand standards and company policies. FM will ensure that all brand standards and hotel procedures are met. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.

Duties include:

Directly supervise all maintenance, laundry and housekeeping staff (in properties with no Head Housekeeper)

Oversee the maintenance of the major hotel mechanical systems, including electrical, HVAC, television and satellite, elevators, plumbing, fire and safety systems

Ensure all maintenance and repairs are completed in a timely, cost-effective manner according to all specifications

Monitor the contract of the outside contractors for compliance and cost containment

Evaluate and select vendors

Maintains both the interior and exterior of the hotel, including painting, cleaning, repairs and additions

Maintain entire pool and spa area including lifts, filters, filtering systems and all other machinery

Follow pool and spa cleaning and maintenance schedules

Schedule repairs and maintenance with the General Manager as to not interfere with hotel operations

Maintain and updates SDS sheets

Know all PAR levels and inventory

Schedule labor according to needs

Train, supervise and evaluate maintenance and/or room staff

May prepare daily duty sheet for room attendants

Check computer system for up-dates of room status

Supervise the work that room attendants and laundry attendants do and take corrective action in case where staff members’ work is below standard

Inspect rooms for cleanliness and compliance (in properties with no Head Housekeeper)

Act upon guest requests

Check staff levels to ensure department is adequately staffed

Be fully compliant with housekeeping/maintenance brand and corporate procedures

Follow Preventative Maintenance schedule for cleanliness, condition and safety of property

Ensure compliance with energy conservation and job safety requirements

Proactively maintain assigned areas and equipment

Check and maintain emergency generator

Frequent standing, walking about the property

Frequent bending, stooping, kneeling, climbing and crawling

Move, lift, carry and place objects weighing up to 50 lbs. without assistance and in excess of 50 lbs. with assistance

Ensure efficient completion of daily assignments in a timely manner

Report all safety concerns to management

Attend and participate in all mandatory trainings

Flexible with schedule and assignments

Maintain effective performance under pressure

Prepare accurate and timely reports as required

May perform similar duties as requested by supervisor

Requirements:

Good customer service skills

Ability to work independently and with others

Good communication skills

Attention to detail

Ability to lift/carry up to 50 lbs.

Ability to multi task

Displays good initiative

Ability to supervise and motivate employees

Professional demeanor and appearance

Good leadership skills

2 years previous hotel/building maintenance experience

Must be able to work flexible schedule, including weekends and various shifts