Reports to: Sales Manager/Director of Sales

Sales Administrator is responsible to provide assistance for the Sales Manager/Director of Sales in a wide variety of complex office duties and maintaining day to day activities to ensure that Sales can meet the sales goals in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.

Duties include:

Solicit and generate new and repeat business, maintaining organization of office files and reports and preparing written correspondence

Assist with selling guestrooms, meeting rooms and additional services to companies or groups as needed

May provide site inspections

Provide assistance to Sales Manager/Director of Sales

Identify and solicit new accounts

Monitor competitive activity

Maintain existing accounts

Receive calls to the Sales department and direct call appropriately

Completes daily/weekly/monthly reports

Maintain Sales account files

Maintain inventory of Sales collateral, supplies and amenities

Learn to use any Sales programs

Ensure efficient completion of daily assignments in a timely manner

Use supplies efficiently

Attend and participate in all mandatory trainings

Flexible with schedule and assignments

Maintain effective performance under pressure

Move, lift, carry and place objects weighing up to 25 lbs. without assistance and in excess of 25 lbs. with assistance

Follow proper procedures for lost and found items

Acknowledge and greet guests in public spaces

May perform similar duties as requested by supervisor

Requirements:

Good customer service skills

Ability to work independently and with others

Good communication skills

Ability to give and follow verbal and written instructions

Attention to detail

Ability to lift/carry up to 25 lbs.

Ability to multi task

Displays good initiative

Must be able to work flexible schedule, including weekends and various shifts