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Assistant General Manager - Dual Property

Sethi Management

Assistant General Manager - Dual Property

Chula Vista, CA
Full Time
Paid
  • Responsibilities

    Reports to: General Manager

    Assistant General Manager is a hands-on position responsible for assisting General Manager in managing hotel day-to-day operations while ensuring that all brand standards and hotel procedures are met. The following reflects the essential job duties but does not restrict

    tasks that may be assigned. Duties of this job may be changed at management’s discretion.

    Duties include:

    Comply with all Company and brand policies and procedures

    Assists with planning and execution of activities with supervisors in regards to timetables, work schedules, etc.

    Assists with determining the workforce, recruitment and hiring of new staff

    Assists manager with implementation of SOPs optimally in the hotel

    Assists in analyzing service and quality issues, identifying training needs, insuring implementation of training programs and adhering to all training guidelines and policies

    Aggressively pursue revenue goals

    Assists in the preparation and management of annual budget; effectively managing and controlling all operational expenses

    Keep accurate hotel sales records and make sure all bills and required records are sent to the corporate office in the manner prescribed by Company policies and procedures

    Enforce company procurement guidelines and seek and implement cost savings strategies

    Provide leadership support and direction to the sales team and take an active role in the hotel’s marketing plan

    Assists in the responsible for all hotel cash flow, including petty cash usage and replenishment, safe deposits and withdrawals and bank visits and deposits

    Ensure that the property is inspected at least three times a day

    Must have working knowledge of the specific property management systems used at the property

    Ensure good standing in the community by developing and maintaining relationships with all community and civic organizations

    Maintain high standard of hospitality and service by motivating other employees by assisting in comprehensive training and well planned meetings

    Works with General Manager to motivate, coach and train team members and set goals and accountability, providing appropriate feedback, rewards and recognition

    Maintain high visibility throughout the property

    Maintain excellent knowledge of local competition and industry trends

    Handle any emergencies at the hotel

    Assist manager with performance reviews and processing all personnel records

    Ensure all associates are trained on emergency and security procedures and policies

    Assist with successfully maintaining adequate staffing

    Meet daily with each department supervisor/manager to review prior day’s activities and today’s goals

    Act upon guest requests

    Ensure compliance with energy conservation and job safety requirements

    Maintain effective performance under pressure

    Prepare accurate and timely reports as required

    May perform similar duties as requested by supervisor

    Requirements:

    Good customer service skills

    Ability to work independently and with others

    Good communication skills

    Ability to give and follow verbal and written instructions

    Attention to detail

    Ability to multi task

    Displays good initiative

    Must be able to work flexible schedule, including weekends and various shifts

    Ability to supervise and motivate employees

    Professional demeanor and appearance

    Excellent leadership skills

    AA degree in hospitality or 2 years previous hotel experience