Reports to: Head Housekeeper/Facilities Manager
Room Attendants are responsible for the cleanliness of the hotel including: guest rooms, hallways, and all public areas of the hotel in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.
Duties include:
Provide a clean and safe environment for guests
Proactively maintain assigned areas and equipment
Clean, dust, vacuum common areas and rooms
Change bed linens, clean bathrooms
Ensure efficient completion of daily assignments in a timely manner
Use supplies efficiently
Stock cart properly with room supplies
Report all safety, maintenance and housekeeping concerns to management
Attend and participate in all mandatory trainings
Flexible with schedule and assignments
Knowledge and completion of property cleaning procedures
Maintain effective performance under pressure
Frequent standing, walking about the property
Frequent bending, stooping and kneeling
Move, lift, carry and place objects weighing up to 40 lbs. without assistance and in excess of 40 lbs. with assistance
Follow proper procedures for lost and found items
Follow guest safety procedures
Follow guest requests, i.e. do not disturb signs, change of linen or terry
Acknowledge and greet guests in public spaces
Review daily inventory of supplies needed to complete assignments
May perform similar duties as requested by supervisor Requirements:
Good customer service skills
Ability to work independently and with others
Good communication skills
Ability to give and follow verbal and written instructions
Attention to detail
Ability to lift/carry up to 40 lbs.
Ability to multi task
Displays good initiative
Must be able to work flexible schedule, including weekends and various shifts