Job Description

The Settlement Administrator is responsible for managing a high volume of settled cases efficiently and effectively. This role involves proactive follow-up, providing regular updates to clients, ALG staff members, and defense attorneys.

Additionally, the Settlement Administrator will review, edit, and secure signatures on all settlement-related documents while maintaining a high standard of customer service. They will also ensure that all case management system (CMS) files are consistently updated and accurately maintained.

Key Responsibilities:

• Managing a high volume of settled cases.
• Communicating updates to clients, ALG staff, and defense attorneys.
• Editing and finalizing settlement documents.
• Securing required signatures in a timely manner.
• Delivering exceptional customer service.
• Keeping CMS files current and accurate.
• Data entry
• Multi-tasking
• Other essential duties as required.

Qualifications

• 1+ years of experience in worker's compensation or legal field (preferred)
• Bilingual (English / Spanish) (preferred)
• High School Diploma required. Bachelor's Degree (preferred)
• Knowledge of CA Workers’ Compensation Laws (Preferred)
• Strong attention to detail, with ability to observe details on a computer or other electronic screens.
• Excellent written and verbal communication skills
• Proficient in all Microsoft applications, including but not limited to Word, Outlook, and Teams
• Ability to juggle multiple tasks efficiently with little supervision
• Client focused, with the commitment to outstanding customer service and the ability to deliver results.

Additional Information

Department

Workers' Compensation

Employment Type

Full Time

Location

Burbank, CA

Workplace type

On-Site

Compensation

$21-$25/hourly