Experienced Yoga Studio Wellness Operations and Membership Sales Assistant Manager
To apply please send a 2 minute video of your qualifications, experience with membership sales, MBO, and why you would be a good addition to the team. Please read this completely before applying:
Shanti Hot Yoga is Culver CIty's premier luxury yoga studio. We offer:
Over a dozen styles of yoga
Hot, warm, and unheated classes
Classes 365 days per year
Our mission is to guide students through intelligently sequenced classes and bring them increased peace, strength, and community.
We are looking for an Assistant Operations/sales manager with the following responsibilities:
Convert at least 40 members per month into a recurring monthly member individually
Sell at least 20 class packs per month individually
Support a studio-wide goal of at least 100 members per month
Manage operations including but not limited to scheduling front desk, training new hires, implementing and constantly improving best practices for customer service, managing members billing issues, customer service concerns, assisting staff meetings, ongoing training and developing, motivating colleagues and peers, oversee daily operations, ordering supplies, trouble-shooting as needed, working with teachers especially in last minute sub needs and in house operational issues, thinking on your feet, and much more
Required Experience:
At least 3 years working in a yoga studio and wellness space combined
Assistant manager or management experience
Minimum of 2 years working at a yoga studio
Minimum of 2 years working in wellness membership sales
At least 2 years experience using Mindbodyonline
Strong detailed knowledge of MindBodyOnline
Able to overcome objections
Able to very clearly and effectively community with members and staff and able to effectively train staff
Must have experience training staff
Must have experience reaching sales targets
Must be timely, reliable, and detail-oriented
Must be able to write in an organized fashion
Knowledge of Yoga
In order to apply please:
Come to the studio and take class as a silent shopper so your experience isn't affected in any bias way.
Submit an application online and include feedback on your experience, and any changes you would make.
Please let us know when you apply how many years you have working in a yoga studio, your MBO abilities, your sales abilities, and all of your relevant experience.
Must be able to work weekends and holidays. This position is a front desk and assistant manager role so you will be spending time working front desk shifts, selling memberships, and helping with back end operations. This position required 32 - 40 hours per week.
The right candidate has the opportunity to eventually be promoted to a management position.