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Experienced Yoga Studio Wellness Operations and Membership Sales Assistant Manager

Shanti Hot Yoga

Experienced Yoga Studio Wellness Operations and Membership Sales Assistant Manager

Culver City, CA
Full Time
Paid
  • Responsibilities

    To apply please send a 2 minute video of your qualifications, experience with membership sales, MBO, and why you would be a good addition to the team. Please read this completely before applying:

    Shanti Hot Yoga is Culver CIty's premier luxury yoga studio. We offer:

    Over a dozen styles of yoga

    Hot, warm, and unheated classes

    Classes 365 days per year

    Our mission is to guide students through intelligently sequenced classes and bring them increased peace, strength, and community.

    We are looking for an Assistant Operations/sales manager with the following responsibilities:

    Convert at least 40 members per month into a recurring monthly member individually

    Sell at least 20 class packs per month individually

    Support a studio-wide goal of at least 100 members per month

    Manage operations including but not limited to scheduling front desk, training new hires, implementing and constantly improving best practices for customer service, managing members billing issues, customer service concerns, assisting staff meetings, ongoing training and developing, motivating colleagues and peers, oversee daily operations, ordering supplies, trouble-shooting as needed, working with teachers especially in last minute sub needs and in house operational issues, thinking on your feet, and much more

    Required Experience:

    At least 3 years working in a yoga studio and wellness space combined

    Assistant manager or management experience

    Minimum of 2 years working at a yoga studio

    Minimum of 2 years working in wellness membership sales

    At least 2 years experience using Mindbodyonline

    Strong detailed knowledge of MindBodyOnline

    Able to overcome objections

    Able to very clearly and effectively community with members and staff and able to effectively train staff

    Must have experience training staff

    Must have experience reaching sales targets

    Must be timely, reliable, and detail-oriented

    Must be able to write in an organized fashion

    Knowledge of Yoga

    In order to apply please:

    Come to the studio and take class as a silent shopper so your experience isn't affected in any bias way.

    Submit an application online and include feedback on your experience, and any changes you would make.

    Please let us know when you apply how many years you have working in a yoga studio, your MBO abilities, your sales abilities, and all of your relevant experience.

    Must be able to work weekends and holidays. This position is a front desk and assistant manager role so you will be spending time working front desk shifts, selling memberships, and helping with back end operations. This position required 32 - 40 hours per week.

    The right candidate has the opportunity to eventually be promoted to a management position.