Benefits:
Competitive salary
Location Hybrid: Chelsea, MA
Experience Level
Senior Level (5+ Years Business Analysis, 2+ Years SharePoint)
Position Overview
A&F IT is seeking a SharePoint Business Analyst to support the Department of Revenue's enterprise initiative to migrate network file shares to Microsoft 365 SharePoint Online and OneDrive. This role will work closely with business units, application teams, security teams, and IT leadership to assess current file storage structures, analyze business processes, document requirements, and develop SharePoint information architecture and governance recommendations.
The ideal candidate will have strong SharePoint Online expertise, business analysis experience, file share migration experience, and the ability to translate complex business requirements into scalable SharePoint solutions supporting enterprise collaboration, security, and file management needs.
Key Responsibilities
Business Analysis & Requirements Gathering
Conduct stakeholder interviews and requirements workshops across DOR business units and A&F IT teams.
Analyze current business processes, file storage practices, and collaboration requirements.
Document business requirements, use cases, workflows, and functional specifications.
Create user stories, business process models, and process improvement recommendations.
Facilitate requirements reviews and stakeholder approval sessions.
SharePoint Assessment & Migration Planning
Assess existing network file shares and determine migration impacts.
Analyze folder structures, security permissions, and file ownership models.
Evaluate current file usage and collaboration patterns.
Define SharePoint Online and OneDrive adoption strategies.
Recommend SharePoint site structures and content organization models.
SharePoint Solution Design
Develop SharePoint information architecture recommendations.
Design SharePoint site structures, document libraries, metadata strategies, and governance models.
Define SharePoint security group structures and permission models.
Support enterprise architecture planning for SharePoint-based file storage.
Coordinate SharePoint security recommendations with IT security and CISO teams.
Application & Impact Analysis
Identify applications and business processes dependent upon network file shares.
Document application integrations, read/write dependencies, and migration impacts.
Analyze operational risks associated with file migration activities.
Produce application inventories and dependency documentation.
Documentation & Governance
Create and maintain:
Business Requirements Documents (BRDs)
Use Cases
Process Maps
SharePoint Models
Security Models
Migration Documentation
Governance Documentation
Store and manage project artifacts within SharePoint.
Review and update SharePoint governance standards and documentation.
Stakeholder Engagement
Present findings, recommendations, and solution options to business and technical stakeholders.
Participate in executive and senior leadership briefings.
Facilitate meetings and project discussions.
Serve as liaison between business users, technical teams, project managers, and leadership.
Project Support
Utilize Jira to manage:
User Stories
Requirements
Tasks
Project Artifacts
Support project planning, status tracking, and implementation activities.
Collaborate with project teams throughout the migration lifecycle.
Required Qualifications
Bachelor's degree in Information Technology or related field, or equivalent experience.
5+ years of Business Analysis experience.
2+ years of SharePoint Online experience in an enterprise environment.
Experience leading network file share to SharePoint migrations.
Strong understanding of:
SharePoint Online
OneDrive
Microsoft 365
SharePoint Information Architecture
SharePoint Security Models
Experience gathering, documenting, and validating business requirements.
Experience developing:
Use Cases
Process Models
Requirements Documents
SharePoint Models
Strong analytical, documentation, and problem-solving skills.
Experience conducting stakeholder interviews and workshops.
Excellent verbal and written communication skills.
Experience using Visio and PowerPoint.
Experience using Jira or similar project management tools.
Preferred Qualifications
Experience within government or public-sector organizations.
Experience supporting large-scale Microsoft 365 initiatives.
Experience with SharePoint governance frameworks.
Experience with records management and document retention strategies.
Experience collaborating with cybersecurity and compliance teams.
Experience with enterprise content management solutions.
Core Skills
Business Analysis
SharePoint Online
Microsoft 365
OneDrive
Requirements Gathering
Business Process Modeling
Use Cases
Information Architecture
SharePoint Governance
SharePoint Security
File Share Migration
Stakeholder Management
Process Mapping
Documentation
Visio
PowerPoint
Jira
Workflow Analysis
Enterprise Collaboration
Content Management