Minimal Requirements:

6 months management or project manager experience

Customer Service Experience

Basic Computer skills and internet savvy

Functional with social media outlets

Time, commitment, and Compensation:

$125-$150 monthly. Will work 2 to 6 hours per month. If hours are averaging over six hours per month in a six-month timeframe a new salary will be discussed.

JOB DUTIES:

Hold consistently scheduled Virtual meeting with Owner and or consultant team: 30 minutes – one hour monthly. (May be asked to communicate with corporate)

Be physically present in the salon, at least two times per month for 1 hour each, evaluating operations and the need for improvements.

Checking and verifying cleanliness of all areas of the salon.

Insuring employees are compliant with Sharkey’s branding guidelines and Owner’s operating guidelines (which will be communicated in writing but may change based on need).

Checking and verifying salon is in compliance with Cosmo Barber guidelines and State’s regulations (which will be communicated in writing).

Communicating any shortcomings to employees and owner. May also be involved in problem solving any shortcomings to meet immediate needs.

Maintain availability to take calls for salon emergencies and function in management capacity. May act as liaison for Owner: include such events like inspections, damages to property, communicate with officials, communicate with journalist, communicate with Landlord, or other business entities as required. Being available for service calls or communicating with service personnel (particularly at completion of jobs to evaluate any issues prior to payment being issued).

May be asked to:

Maintain availability as a stand-in for special events in which the owner or other management may not be available. Require following up with customers for customer service issues, responding to online media posted reviews in the event the owner is not available.

May be asked to screen an interviewed candidate/contractor in final stages of hiring process or completing on-boarding with new employees.

Unlikely but willing to perform the following duties:

Limited banking transactions: Pick up or drop off banking deposits and getting change for salon operation in the unexpected, prolonged absence of salon lead, Hold access to drop box, safe, and safe’s contents.

Work is standing at the front desk, receptionist in event of emergency (i.e. staff called in cannot get coverage). These hours the employee will clock in and clock out as an hourly paid employee and will be paid at the salon specialist rate of $20 per hour.