About Us:

We have developed a team that is passionate about making a statement in the marketing industry with a unique approach. Our company is always growing, with goals of expanding our offices beyond the US.

We focus in social media, creative advertising, public relations, and content marketing to take our clients to the next level.

Job Details:

The Client Support Specialist will work to continue our ongoing commitment to rendering incredible service. Reporting to the Team Leader, you will assist the customer service support team.

Salary Range:$49000 - $59000 per year

Job Responsibilities:

• Supplies tracking documents to customers, as needed
• Pass along valuable customer information to sales, marketing and supply chain in order to further enhance our ability to service customers
• Monitors and investigates customer orders, and coordinates internal and external product flow
• Generating new customer base while retaining current customers
• Presenting promotions while demonstrating outstanding product knowledge
• Assisting customers in the purchase of products and services
• Building relationships and establishing rapport with consumers

Requirements:

• Previous experience in customer service
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Minimum Associates degree, Bachelor’s preferred

Benefits:

This is a full-time position eligible for benefits, which include, but are not limited to: medical, dental, vision, four weeks of vacation, sick leave, most federal holidays.