As a Front Desk Receptionist, you will represent Shear Ego! You will be the first and last person that clients interact with; as such, your primary responsibility is to ensure quality customer service by creating an enjoyable experience for all visitors.
If you think you are the candidate that we are looking for, with a positive, "can-do" attitude, and the ability to adapt to a fast-paced work environment, we invite you to join us in taking that next step in your career!
Duties & Responsibilities:
Provide above-and-beyond customer service, including greeting visitors in a friendly manner and responding to questions
Perform and maintain daily operations, including but not limited to:
coordinating 40+ service providers' schedules and appointments
checking in and checking out guests for their service
scheduling appointments in-person and over the phone
opening and closing the salon
maintain tidy salon appearance; cleaning shelves and waiting area
learn Shear Ego menu of services- Salon, Spa, & the Men's Club
Adhere to Shear Ego policies and procedures
Follow dress code and be neat in appearance
Opportunity to become Team Lead for those who show initiative
Requirements:
Must have prior experience in customer service
Preferred experience as a receptionist, administrative assistant, front desk associate, and/or coordinator
The ability to multitask and attention to detail is important in this role
Positive, energetic, personable, professional
Excellent work ethic and teamwork
Perks & Benefits:
Employee discounts
Competitive wages
401K after 1 year'
'
COVID-19 Precaution(s):
Personal protective equipment provided or required
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place