At SheerID, Sales Development Representatives (SDRs) are responsible for identifying and creating new qualified sales opportunities for the Account Executive team. SDRs manage the inbound lead activity in their territory, qualifying active buying interest and developing opportunity in prospect accounts. SDRs also coordinate and execute multi-target, multi-threaded outbound sales programs for target accounts. This requires daily research, prospecting, and outreach (email, call, social, direct mail) activities to secure a sufficient flow of additional qualified opportunities to build pipeline and achieve revenue goals. 

As an SDR for SheerID, your day will consist of prospecting, educating, qualifying, and developing target accounts and inbound leads to create sales-ready leads and opportunities. You will effectively and independently distill and deliver the SheerID value proposition, articulating SheerID products, features, and benefits over the phone and via email. The SDR is a capable and dynamic individual who will bring a broad range of experiences and a tenacious, and coachable attitude to the team. They'll be comfortable with technology and have a strong desire to learn and grow. Comfort working cross functionally as well as interacting with executives is a must. A strong attention to detail and the ability to quickly internalize and put feedback and coaching into practice will be critical to the success of the SDR.

JOB DETAILS

REQUIREMENTS

• Critical Thinking – fast learner and very capable of internalizing information and articulating relevant value.
• Challenger – unafraid to teach a CEO, CMO or VP of Marketing to think differently about margin protection and how to reach new customers.
• Quick witted – you see objections as an opportunity to practice verbal jousting.
• Coachable – no matter your experience you're never done learning.
• Tenacious – you know every “no” you hear is a learning opportunity and one step closer to the next “yes.”
• Assertive – you're likable, but aren't afraid to ask for what you want.
• Competitive – you outwork everyone around you.
• Active listener – can easily hear prospect cues, determine potential customer needs, ask appropriate follow up questions, and match talk that back to a SheerID solution.
• Strong phone and interpersonal communication skills (verbal and written) – you don't have to love cold calling, but you do have to do it and love the positive outcome that it produces.
• Strong ability to close sales.
• Ability to work in a high-energy sales team environment as team player.
• Positive and energetic phone skills, excellent listening skills, strong writing skills.

PREFERRED SKILLS

• Sales training, and CRM / Salesforce.com experience.
• Proven track record achieving measurable inside sales goals in an automated sales environment where accurate entry and management of lead data in a CRM system was required.
• Ideally 1-2+ years' experience in B2B SaaS or software sales.
• A self-starter with a track record of successful, credible lead follow-up and sales development at multiple executive levels within an organization.
• 4-year University degree.

PRIMARY DUTIES

• Following the established SheerID sales process to manage a high-activity pipeline of leads.
• Persuade Director, VP, and C-level executives of the value of our full suite of business applications.
• Interact with prospects via telephone, email, social media, and direct mail channels.
• Research accounts, identify key players, map org charts, generate outbound interest and develop accounts to stimulate opportunity.
• Disseminate opportunities to appropriate AE, educating rep as necessary about the opportunity.
• Successfully manage and overcome prospect objections.
• Become a trusted resource and develop superior relationships with prospects.
• Update lead scoring and prospect interaction in salesforce.com (or other appropriate tools) to ensure efficient lead management.
• Consistently achieve qualified opportunity quotas to ensure revenue objectives.
• Provide closed-loop feedback to ensure continuous process optimization.
• Delivering individual daily/weekly activity volume, sales meeting goals, and opportunity production while focusing on the success of the team and account executives.

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SheerID is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. SheerID believes that diversity and inclusion is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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