Company Overview
Shells is a locally-owned restaurant group that serves fresh seafood in a fun, no frills environment! We offer competitive wages; we can arrange flexible schedules for our team members still in school and we are growing and training/developing from within our ranks for those who are looking for a career in the industry!
Benefits/Perks
Tips Daily
Mondays off
Health Insurance
Dental Insurance
Vision Insurance
Employee Meals
Flexible Schedules
Responsibilities
Pre-Shift
Prepares the restaurant for opening by setting up tables and chairs and stocking side stations.
Completes opening side work such as portioning sauces, cutting lemons, brewing ice tea, etc.
Ensures tables are ready for Guests. Clean tops and seats, condiments filled and clean.
During Shift
Greets Guests introduces self, and presents menu specials in a timely and professional manner.
Assists Host Team as needed to seat Guests
Follow Points of Service.
Suggestively sells additional menu items that will complement the Guest's order.
Properly enters Guest's food and beverage orders into the Toast system to ensure accurate orders.
Checks food and beverage orders for accuracy, adds garnish to plates, and insists that all products meet standards for presentation, taste, and temperature.
Runs food and beverages to the Guests according to proper serving procedures.
Maintains a clean work environment by completing side work.
Pre-busses tables (removing empty glasses and plates)
Assists in seating Guests at tables, answering the phone and taking To Go orders.
Anticipates Guest's needs and contributes to the Guest experience (refilling drinks, helping prepare plates, etc.)
Conducts follow-ups with Guests to assess food and beverage quality, additional requests, etc.
Checks IDs for drinking Guests, handles intoxicated Guests in the proper manner.
Picks up debris off floor and cleans up spills promptly.
Handles Guests' complaints following Shells Recovery Standards.
Presents Guests with their checks, collects payment and returns change and receipt to the Guest.
Thanks Guest for dining at Shells to promote return visits.
Closing
Runs financial reports off the Toast system to determine nightly sales, tip-out amounts, etc.
Presents Manager with signed cash out report to complete the cash out procedure.
Responsible for accurate cash handling and reconciling to POS transactions.
Keeps accurate record of daily tips and reports all tips received as income.
Tips out each shift to compensate the Bussers, Runners, and Bartenders.
Completes Closing Side Work Duties (restocking, rolling silverware, cleaning station, etc.).
Checks out with Manager at end of shift; performs additional duties as assigned.
Qualifications
18 years or older to meet State requirement for serving alcohol.
Serving and/or Food Runner service preferred but not necessary.