Benefits:
Company parties
Health insurance
Paid time off
Training & development
About the Role:
The Eli Home in Anaheim, CA is looking for a compassionate and dedicated Shelter Program House Manager to join our mission-driven team. The Eli Home shelters mothers with their children. The mothers are in recovery from substance use disorder and/or are domestic violence survivors.
Responsibilities:
Oversee daily shelter operations, ensuring a safe and supportive living environment for residents
Supervise, mentor, and support shelter staff and volunteers during assigned shifts
Enforce shelter policies, procedures, and house rules while maintaining a trauma-informed approach
Respond to resident crises, conflicts, and emergencies with appropriate intervention and de-escalation techniques
Maintain accurate documentation, incident reports, and resident records in compliance with program standards
Conduct regular facility inspections to ensure cleanliness, safety, and operational readiness
Requirements:
Preferred: 2 years of experience in shelter management, residential programs, or social services
Preferred: Experience working with vulnerable populations including survivors of abuse, trauma, or homelessness
Preferred: Strong knowledge of trauma-informed care, crisis intervention, and de-escalation techniques
Required: Excellent communication, documentation, and organizational skills
Ability to work flexible hours, including evenings and weekends.
CPR/First Aid certification (or willingness to obtain upon hire)
Must pass a background check in accordance with program and state requirements
About Us:
The Eli Home is a trusted nonprofit organization in Anaheim, CA dedicated to providing safety, healing, and hope to abused and neglected children and families in crisis. For decades, our community has relied on us to deliver compassionate, high-quality shelter and support services to those who need it most. Our team is driven by purpose, and we pride ourselves on fostering a workplace culture rooted in empathy, collaboration, and meaningful impact.
Available shifts: Saturday and Sunday - 8:00am to 4:30pm, 4:30pm to 11:59pm and 12AM to 8:30AM