Shelter Specialist

Job Type: PRN - On Call 15-39 hours per week, as agreed upon

Reports to: Shelter Manager

Skills

Shelter Specialists provide support to shelter residents during the evening, overnight, and weekend hours. A general summary of responsibilities includes providing a safe, clean environment, supporting and assisting guests residing in shelter, and documenting any safety/security concerns or rule violations * Qualifications

High school diploma or equivalent

Experience working with the homeless population preferred

Strong organizational and communication skills.

Ability to establish and maintain professional boundaries while working with clients.

Ability to thrive in a flexible, fast-paced, and growth-oriented environment while maintaining a positive solution-oriented and client-centered approach.

Ability to work days, evenings and/or overnights as needed and agreed upon

Ability to navigate Microsoft Office products, specifically, Word and Excel.

Reliable transportation to get to your designated work site.

Ability to lift 25 pounds independently.

Ability to walk, climb or descend stairs, kneel, bend and twist.

Responsibilities

Monitor the perimeter of the shelter to maintain a safe and clean environment.

Complete new client intakes and documentation.

Supervise and support meals served in Shelter

Communicate Shelter needs/issues via phone call or email to Assistant Shelter Director as needed

Maintain contact with all clients in residence

Monitor and request supplies via Housing Programs Specialist

Make referrals to appropriate providers and resources as needed

Monitor Shelter activities and residents for safety

Implement conflict resolution skills among all shelter residents, guests/visitors, and staff as needed

Maintain accurate and on-going documentation (shift notes) on record keeping forms and reports

Respond to client and staff emergencies as needed

Helping Hands of Springfield is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard for race, ethnicity, religion, sexual orientation, veteran status, national origin, or disability. *

Pay: $18.77 per hour

Benefits:

Flexible schedule

Paid time off

Schedule:

Day shift

Monday to Friday

Night shift

Overtime

Weekends as needed

Work Location: In person