Shift Lead – Rosati’s Pizza (Rhinelander, WI)

Help Lead the Opening Team at Rosati’s Pizza!

A brand-new Rosati’s Pizza location is opening in early May in Rhinelander, and we are looking for strong leaders to help build and guide our team from day one. This is a locally owned and operated restaurant in a brand-new construction building, offering a great opportunity to grow with a new business and help shape the culture from the ground up.

Rosati’s Pizza is known as “Chicago’s Greatest Thin Crust Pizza.” Our company is built on family values, strong work ethic, and teamwork. At Rosati’s, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe.

Most Rosati’s locations are locally owned and operated by entrepreneurial franchise owners. At our Rhinelander location, we are focused on building a positive, team-oriented workplace where employees can grow, contribute, and take pride in serving the community.

Position Summary

As a Shift Lead, you will play a key role in ensuring the restaurant runs smoothly during your shift. You’ll help guide the team, maintain high food and service standards, and support staff during busy periods in our fast-paced environment.

To succeed in this role, you should be self-motivated, friendly, and responsible, with strong leadership qualities and the humility to jump in wherever needed. We expect our Shift Leads to lead by example, support team members, and create great experiences for our customers.

Responsibilities

Coordinate daily front-of-house and back-of-house restaurant operations

Deliver excellent service and maximize customer satisfaction

Respond efficiently and professionally to customer concerns

Organize and supervise staff during shifts

Provide feedback and coaching to team members to improve performance

Train new and current employees on customer service and operations

Help promote Rosati’s in the local community through positive guest experiences and word-of-mouth

Ensure restaurant standards for cleanliness, safety, and food quality are maintained

Assist with opening and closing procedures

Qualifications

Previous customer service or restaurant experience preferred

Leadership or supervisory experience is a plus

Strong communication, leadership, and people skills

Ability to stay organized and calm in a fast-paced environment

Strong problem-solving and decision-making skills

Willingness to jump in and assist wherever needed during busy shifts

Commitment to continuous improvement and personal development

Benefits & Perks

Competitive hourly wages

Friendly, team-oriented work environment

Opportunity to help open a brand-new restaurant

Growth opportunities within the business

Flexible scheduling

If you’re looking for an opportunity to lead, grow, and be part of building a great restaurant from the beginning, we’d love to hear from you.

Apply today and join the opening team at Rosati’s Pizza in Rhinelander!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rosati's Pizza.