Shift Leader

BNLBUSA INC

Shift Leader

Wilmington, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Training & development

    Benefits/Perks

    Career Advancement Opportunities

    Competitive Compensation

    Fun Working Environment

    Interact with Pets

    Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate/Shift Leader at our Doggie Daycare/Boarding Facility. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. You will also oversee a crew of Kennel Attendants and direct the daily operations.

    Responsibilities

    Greet owners as they arrive

    Check-in animal clients for their appointments

    Collect and confirm pet and owner information

    Answer phones

    Schedule, confirm, and cancel appointments

    Process payments

    Other administrative duties, as assigned

    Qualifications

    Excellent customer service skills

    Effective communication with clients and coworkers

    Comfortable working with any size dog and breed

    Proficient in Social Media is a plus