Shift Manager

Nothing Bundt Cakes - Evansville

Shift Manager

Evansville, IN
Full Time
Paid
  • Responsibilities

    At Nothing Bundt Cakes, the Shift Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery.

    Accountabilities/Duties:

    Assist the General Manager in Team Leadership

    Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.

    Ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive.

    Supervises team members and shifts to ensure all brand and operational standards are being met at all times.

    Engages frequently with team members to gain insight into workload and progress, address any challenges and course-correct as needed.

    Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, and addresses any performance issues in a timely, effective manner.

    Delegating specific responsibilities to support the ongoing success of the bakery team and operation.

    Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

    Assist the General Manager in Business Operations

    Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.

    Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.

    Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.

    Manages all controllable expenses, including labor, COGS, to maximize profitability.

    Knowledge, Skills, and Abilities:

    Understands basic math and is able to effectively use a cash register

    Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.

    Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance.

    Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.

    Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.

    Demonstrates strong learning agility, with a passion to grow and excel.

    Education, Certifications and Work Experience Requirements:

    1+ years leadership experience in managing teams, business operations and the guest experience in the retail, hospitality or food service industries.

    Basic proficiency in Microsoft Word and Excel with comfort in learning new technologies.

    Work Availability:

    Must have the flexibility to work various shifts, including mornings, evenings, weekends and holidays, based on changing business demands.

    FULL TIME AND PART TIME POSITIONS AVAILABLE

    Here are some others:

    We have great operating hours – no late nights! We offer flexible schedules, and paid time off. Cake discounts. Yummm! This is a great place to make new friends! We love to celebrate and bring joy to the community.

    Apply now. Joy is the job.

    Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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