Shift Manager

Scarlet Knife

Shift Manager

Latham, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Health insurance

    Paid time off

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Career Advancement Opportunities

    Job Summary

    Scarlet Knife is seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience. Work to foster and encourage positive team chemistry. Deliver consistently high level of customer service and maintain a safe environment for guests and employees.

    Rate: $20.00-$25.00 per hour

    Responsibilities:

    Train and manage employees and assign duties as needed

    Lead team in providing exceptional customer service

    Resolve customer complaints gracefully and with tact

    Adhere to all health and safety rules and regulations

    Provide sales and productivity reports to upper management

    Greet guests and manage reservations for daily service, events and holidays

    Close outs and securing building at the end of the day

    Maintain working knowledge of menus, wines, cocktails, and beverages

    Qualifications:

    High school diploma/GED, additional certifications and training a plus

    Wine knowledge and Bar service

    Previous food service experience

    Familiarity with Microsoft Office, restaurant management software.

    Familiar with Toast POS software or similar

    Ability to remain calm and thrive under pressure

    Excellent management and leadership skills

    Strong communication and problem-solving skills

    Availability to work nights, weekends and holidays