Benefits:

Growth path to AGM

Fun, team-oriented environment

Tips average out between $4-$7/hour

$10-$15/hour + tips

Family-owned business

Free milkshake on your shift

40% Employee Discount

Training & development

Who We Are

MilkShake Factory has been perfecting handspun shakes and premium chocolates since 1914. Our new Preston Valley location is locally owned and operated — and we're bringing the best milkshakes and chocolate North Dallas has ever seen.

No fryers. No grease. Just desserts, community, and a team worth showing up for.

The Role

You're the one who keeps the shift humming. As Shift Supervisor, you lead the floor — opening, closing, coaching team members, and making sure every guest leaves happy. You're not just following the recipe. You're setting the standard.

What You'll Do

Own your shift: open/close, floor leadership, and team direction

Train, coach, and give real-time feedback to team members

Drive sales through sampling, upselling, and genuine enthusiasm for the product

Craft high-quality shakes, sundaes, and dipped chocolates to standard — every time

Handle customer concerns with calm and professionalism

Manage cash, food safety, and store organization with accuracy and care

Keep the manager informed on team performance and anything worth flagging

What We're Looking For

Previous customer service experience required; leadership or supervisory experience preferred

You read the room — you can adjust the team based on how busy it is

Strong communicator, calm under pressure, and reliable

Cash-handling experience and attention to detail

Flexible availability including weekdays, evenings, weekends, and holidays

HS diploma or GED; able to stand for extended periods and lift up to 25 lbs

Why This Job

Chill dress code, great team, real community

No grease and no fryers

Grow into management — we promote from within and mean it

Become a chocolate expert (seriously, other chocolate will never hit the same)

Get in early - we're opening our first North Dallas location and you'd be part of building from scratch

Locally owned. Nationally backed. Come shake things up!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to MilkShake Factory Corporate.