Shift Supervisor / Server

Jimmy's Famous American Tavern

Shift Supervisor / Server

Dana Point, CA
Part Time
Paid
  • Responsibilities

    About the Role:

    Jimmy's Famous American Tavern in Dana Point, CA is looking for an energetic and experienced Shift Supervisor / Server to join our team! This dual role is perfect for someone who thrives in a fast-paced restaurant environment and loves both leading a team and delivering an outstanding guest experience. If you're passionate about hospitality and ready to take the next step in your career, we want to hear from you!

    Responsibilities:

    Supervise and support front-of-house staff during assigned shifts to ensure smooth, efficient service

    Provide exceptional table service, including taking orders, delivering food and beverages, and ensuring guest satisfaction

    Open and/or close the restaurant, including cash handling, end-of-shift reporting, and securing the premises

    Train, coach, and motivate servers and support staff to uphold service and hospitality standards

    Resolve guest complaints and concerns promptly and professionally

    Monitor dining room flow, coordinate with kitchen staff, and manage seating to optimize the guest experience

    Ensure compliance with food safety, alcohol service, and health code regulations

    Requirements:

    2+ years of full-service restaurant serving experience required

    Prior supervisory or lead server experience strongly preferred

    Strong knowledge of food, craft beverages, and American cuisine

    Valid RBS (Responsible Beverage Service) certification or ability to obtain one

    Excellent communication, leadership, and conflict-resolution skills

    Ability to work nights, weekends, and holidays in a high-volume environment

    Positive, team-first attitude with a genuine passion for hospitality

    About Us:

    Jimmy's Famous American Tavern is a beloved destination known for its scratch-made American comfort food, craft cocktails, and warm, welcoming atmosphere. With a loyal following of guests who keep coming back for the food and the experience, JFAT has built a reputation for quality and community. Our team members love working here because of the supportive culture, strong leadership, and the pride that comes with being part of something truly special.