Benefits:

Bonus based on performance

Company parties

Free uniforms

Position Summary

The Shift Manager is responsible for leading daily restaurant operations during assigned shifts, ensuring excellent guest experience, strong team performance, and efficient execution of all Your Pie standards. This role acts as the “in-the-moment” leader—setting the tone for hospitality, speed, cleanliness, and food quality.

Key Responsibilities

Team Leadership

Lead and motivate team members during shifts

Assign positions and manage shift flow (line, oven, register, expo)

Coach team members on performance, attitude, and execution

Hold team accountable to Your Pie standards and expectations

Step in and work alongside team during peak periods

Guest Experience

Deliver a top-tier guest experience every shift

Resolve guest concerns quickly and professionally

Ensure accuracy, speed, and friendliness at all stations

Build relationships with regular customers and local community

Operations & Execution

Execute opening, shift change, and closing procedures

Ensure food quality, portioning, and presentation standards are met

Maintain cleanliness and organization of the restaurant

Monitor ticket times and keep kitchen running efficiently

Ensure all safety and food handling procedures are followed

Financial & Inventory Awareness

Help control food cost through proper portioning and waste reduction

Assist with inventory counts and product rotation (FIFO)

Manage labor during shift (adjust staffing based on volume)

Protect company assets and minimize loss

Training & Development

Help train new hires on systems, recipes, and culture

Reinforce Your Pie standards and brand expectations

Identify strong team members for growth opportunities

Qualifications

Previous restaurant or shift leadership experience preferred

Strong work ethic and ability to lead by example

Ability to work in a fast-paced environment

Excellent communication and problem-solving skills

Flexible schedule (nights, weekends, holidays)

Physical Requirements

Ability to stand for extended periods

Ability to lift up to 50 lbs

Comfortable working in a fast-paced kitchen environment

What We’re Looking For

Positive, high-energy attitude

Strong leadership presence (not just a worker—someone who runs the shift)

Accountability and ownership mindset

Team-first mentality

Someone who takes pride in the store’s performance

Compensation & Perks (Customize)

Competitive hourly pay

Opportunity for growth into Assistant Manager / GM roles

Employee discounts

Flexible scheduling

Why Work at Your Pie

At Your Pie, we’re about more than pizza—we’re about creating an experience. We believe in developing our people, building strong teams, and making every guest feel like family.