Job Description

The Product Owner at ShiftPixy is responsible for leading the teams that develop new products and features that enhance the people process experience for internal and external customers.  You’ll work with teammates in data, design, engineering, marketing, operations, finance, and research to bring ideas to life and achieve our goals. You’ll be responsible for helping businesses use technology to be more efficient in all aspects of the ShiftPixy Ecosystem. You’ll lead at the intersection of one of our most critical applications, develop a compelling user experience, reduce time-intensive labor, accommodate business growth, maintain compliance, and make data-driven decisions. 

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

·       Lead a cross-functional team to define new features and product specs, establish milestones, and direct development, implementation, and evolution of new features.

·       Hold team accountable for meeting goals; help remove obstacles and blockers.

·       Serve as a product expert, engaging and managing the work of subject matter experts from the business.

·       Provide continual guidance for the development and execution team(s).

·       Lead, manage or orchestrate activities for completion and proper documentation of product requirements and validating metrics as appropriate for methodology and Enterprise controls.

·       Work with the business and engineering teams to identify and mitigate risks to include business operational risks.

·       Resolve issues and develop recommendations for solutions.

·       Partner with users, sponsors, stakeholders, and Engineering Team to facilitate, define and document relevant business processes, gaining an understanding of the needs, measures, and risks & controls for the improvement area.

·       Serve as direct representative of the business with development and execution team(s), representing/reinforcing businesses perspective throughout the product realization cycle.

·       Work with the business process owners to develop metrics to manage and track benefits, adoption and risks to operations.

·       Assist with project level plans related to schedule, scope and resources.

·       Manage, prioritize, and assess the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project level.

·       Review, and when appropriate, accept and prioritize feedback and new requirements from stakeholders/users.

·       Ensure output of development is reviewed and accepted or declined by appropriate stakeholders to ensure specified acceptance criteria have been completed.

·       Prepare the business for the change and arm them with tactics and metrics for benefits, adoption, and risk.

·       Customer Development

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor of Science or equivalent
• Two to five years’ experience in a similar position
• Strong written and verbal communication skills
• Possess excellent telephone skills
• Detail orientated

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Company Description

ShiftPixy is Enabling Gig Economy Participation And Engagement and is designed to sync work opportunities from job providers with the open time slots of available shift workers. ShiftPixy manages relationships with job providers and deploys a fully integrated Workforce Management solution that enables a digital transformation within the business. This transformation creates immediate access to a mobilized contingent workforce as well as automate their workflow. This transformation also allows them to own all of their off-premise delivery opportunities and migrate their customers to their own digital real-estate instead of relying on third-party delivery apps